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About Next Step Health & Human Service Consulting
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Our Mission & Core Values
At Next Step, we assist individuals and organizations to build better programs that result in safer and more prosperous communities. We understand that human service agencies are under tremendous pressure to perform, and our process helps programs connect the dots between clinical, administrative, and community engagement.
Excellence
We maintain a 100% approval rate for both preliminary and three-year accreditations because we're committed to excellence in everything we do.
Partnership
We don't just consult—we partner with you throughout your quality journey.
Affordability
We believe that expert guidance shouldn't be out of reach for any organization committed to quality improvement.
Community Impact
We measure our success not just by accreditation certificates, but by how our work strengthens communities through better services.
Growth Mindset
We foster sustainable growth and continuous improvement in all the organizations we serve.
What Sets Us Apart
At Next Step, we assist individuals and organizations to build better programs that result in safer and more prosperous communities. We understand that human service agencies are under tremendous pressure to perform, and our process helps programs connect the dots between clinical, administrative, and community engagement.
Surveyor Expertise
As a current CARF surveyor, Tanya brings invaluable insider knowledge to the preparation process, anticipating what reviewers look for and how to meet expectations effectively.
Comprehensive Support
We don't just help with documentation—our process connects clinical operations, administrative functions, and community engagement into a cohesive quality system.
Proven Results
Our client organizations achieve a 100% approval rate and grow at an average rate of 45% annually after working with us.
Ongoing Partnership
Through our client portal and liaison services, we maintain relationships long after the initial accreditation, helping you stay prepared for audits and evolving regulatory changes.
Practical Implementation
We translate complex standards into practical, effective policies and procedures that work in the real world, not just on paper.
Our Approach


Partnership Philosophy
At Next Step, we don’t see ourselves as outside consultants, but as extensions of your team. We roll up our sleeves and work alongside you, understanding your unique challenges and strengths. This collaborative approach ensures that accreditation preparations strengthen your organization from within rather than imposing external systems that don’t fit your culture or clients.
Connecting the Dots Methodology
Our signature approach helps programs connect three essential elements:
Clinical Excellence
Ensuring that direct services meet best practice standards and are client-centered
Administrative Efficiency
Creating documentation and processes that support quality without overwhelming staff
Community Engagement:
Linking your services to broader community needs and measuring real-world impact
Our signature approach helps programs connect three essential elements:
Long-term Growth Focus
While achieving accreditation is a significant milestone, we measure success by what happens afterward. Our strategic planning process helps organizations grow at an average rate of 45% annually, typically adding 1–2 new services or locations per year. We’re committed to your long-term success, providing ongoing performance management assistance so your stakeholders understand the connection between your services and outcomes for persons served.

Partnership Philosophy
Next Step Health & Human Service Consulting provides specialized behavioral health business development services throughout the Mid-Atlantic region. Our localized knowledge of state regulations and accreditation requirements allows us to offer targeted, relevant guidance to organizations in:
Maryland
Extensive experience with Maryland Behavioral Health Administration requirements and licensure processes
Washington, D.C.
Specialized knowledge of District behavioral health regulations and funding systems
Virginia:
Familiarity with Virginia Department of Behavioral Health and Developmental Services requirements
Pennsylvania
Experience with Pennsylvania licensure and accreditation requirements
Delaware
Knowledge of Delaware Division of Substance Abuse and Mental Health standards
Our regional focus allows us to provide not just general accreditation guidance, but specific insights into local regulatory environments, funding opportunities, and quality expectations—giving our clients a significant advantage in their accreditation journey.